AI Voice Attendant
A phone attendant that understands callers
An AI voice attendant built on Webex Calling: answers automatically, understands intent, and transfers precisely, so you never miss an important call, 24/7.
【Key Features】
| 1 | Auto Answering 24/7 | Always-on answering covers peak hours and after-hours calls. |
|---|---|---|
| 2 | Natural Language Understanding | Callers say what they need. No more press-1 menus. |
| 3 | Smart Transfer | Routes by department, skill, and business hours, so one sentence finds the right person. |
| 4 | Voicemail to Text | Missed-call voicemails become instant text notifications. |
| 5 | Webex Calling Integration | Deep integration lets you upgrade your existing cloud phones directly. |
| 6 | Call Analytics | Volume, peak-hour, and intent reports inform staffing decisions. |
【Use Cases】
| 1 | SMB Front Desk | AI handles transfers so reception focuses on high-value service. |
|---|---|---|
| 2 | Appointment Businesses | Clinics, salons, and studios let AI handle booking and rescheduling calls. |
| 3 | After-Sales Lines | AI answers common questions and hands complex ones to humans with full context. |
【FAQ】
Do we need to replace our phone system?
If you already use Webex Calling it activates as an add-on; if not, Leyun can plan and deploy both together.
Does it understand Taiwanese accents and mixed Chinese-English?
Yes. Traditional Chinese and common code-switching are supported, with industry vocabulary tuned during onboarding.
How is it priced?
Priced by extensions and enabled modules. Contact us for a tailored plan.
Want to Learn More?
Contact us and our consultants will help you find the right solution